Privacy Policy

1. Who We Are

This Privacy Policy applies to the Bangla Bazar Luton website. The data controller for this website is Bangla Bazar Luton, located at 166 Dunstable Rd, Luton, LU1 1EW, United Kingdom. You can contact us by email at info@banglabazarluton.com or by telephone on 01582 737268.

2. What Information We Collect

We only collect personal information that you voluntarily provide to us through the contact and enquiry forms on this website. The information we may collect includes:

• Your name
• Your email address
• Your phone number
• Your business name (for wholesale enquiries)
• The details of your enquiry or message
• Products required and approximate quantities (for wholesale enquiries)

We do not collect payment information, financial data, or sensitive personal data through this website.

3. How We Use Your Information

We use the personal information you provide solely for the following purposes:

• To respond to your enquiry or message
• To discuss wholesale supply arrangements (where applicable)
• To provide information about our products and services
• To contact you in connection with your enquiry

We will not use your personal information for any other purpose without your consent and we will not sell, rent or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal information on the basis of our legitimate interests in responding to your enquiry and providing information about our store and services, or where you have provided your consent by submitting the contact form. Where you submit a wholesale enquiry, we process your information to take steps at your request prior to entering into a business arrangement.

5. Contact Form Processing

Contact and enquiry forms on this website are currently being configured to connect to a third-party email delivery service. Any third-party service provider used will only process your personal data on our behalf and will be contractually required to handle it securely and in accordance with applicable data protection law. We will update this Privacy Policy when third-party form processing services are activated.

6. Cookies and Analytics

This website may use cookies or similar technologies to improve the browsing experience and to understand how visitors use the site. Where analytics tools are used, they may collect information such as your IP address, browser type, pages visited and time spent on the site in anonymised or aggregated form.

Where analytics or tracking tools are implemented, we will update this Privacy Policy with details of the tools used and provide appropriate cookie consent mechanisms in accordance with applicable law.

7. How We Store Your Information

We take reasonable steps to protect your personal information from unauthorised access, use or disclosure. Personal information submitted through our contact forms is transmitted securely and is accessible only to authorised personnel for the purpose of responding to your enquiry. We do not store personal information in an unsecured manner.

8. Data Retention

We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry information will generally be retained for a reasonable period to allow us to respond to your enquiry and, where applicable, to follow up on any business arrangement discussed. Information that is no longer required will be deleted or anonymised.

9. Third-Party Services

This website may embed content from or link to third-party services, such as Google Maps for store location information. Those third-party services have their own privacy policies which govern their use of your information. We recommend reviewing the privacy policies of any third-party services you access through this website.

10. Your Rights

Under UK data protection law, you have the following rights in relation to your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request erasure of your personal information
• The right to object to or restrict our processing of your personal information
• The right to data portability (where applicable)
• The right to withdraw consent at any time (where processing is based on consent)

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal information in accordance with applicable law. The ICO can be contacted at ico.org.uk.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights in relation to your personal information, please contact us: